TELEMEDICINE DURING COVID-19

WHAT IS TELEMEDICINE?

As we have a population of patients who may fall into the high-risk category, we would like to be able to continue to provide you care for your kidney related issues.  Telemedicine uses video communication to connect you to your health care provider to assist in limiting exposure to those who may have COVID-19.

You will be able to see, hear and talk to your doctor through video capabilities while you are able to remain in your home.

Just like a face-to-face appointment, you can have a family member, care provider or friend accompany you for your visit.

HOW DOES A TELEMEDINCE APPOINTMENT WORK?

A telemedicine appointment is just like a regular appointment.  You will be able to see yourself and your health care provider on the screen once your session begins.  These appointments are also called virtual visits.

Your provider will ask you questions and work with you to develop a plan of care, providing the same quality care you would get in a face-to-face visit.

What do you need to do to prepare for your visit?

  • Just as you would for an in-person visit, be sure to get the labwork/testing completed 1 week prior to your appointment
  • Make sure that your cell phone is charged
  • Be sure that you are in a quiet space with good lighting
  • Be sure to have any questions written down, your medication list and any blood pressure readings you may have
  • At your scheduled appointment time, you will receive a text message. In the message there will be a link.  Simply click on that link and you will be connected with the doctor (there are no apps to download)
  • After your visit, call the office at 253-627-5755 to set up your follow up appointment with the physician

IS TELEMEDICINE PRIVATE?

Just like a regular office appointment, your telemedicine visit will be private and confidential. What you say during your visit can only be seen and heard by you and your healthcare team.

IS THERE A COST FOR A TELEMEDICINE APPOINTMENT?

A telemedicine appointment is billed to your insurance company the same as if you were seeing the provider in person.  Because of COVID-19, many insurers are now covering telemedicine services.  If you have questions about your coverage, please contact your insurance company directly.

HOW LONG WILL I BE ABLE TO TELEMEDICINE APPOINTMENTS?

This is still unknown.  Our practice is currently working under the government guidelines for the Public Health Emergency which has been currently extended to 10/23/2020.  It’s these guidelines that currently allow us to provide the telehealth services to our patients.